When your hosting company supplies live chat support, you will be able to speak to a representative in real-time and learn helpful information or get a problem resolved promptly. The key advantage of using chat as an alternative to calling to talk to a live person is that you will need just a computer with Internet connection, so you won't pay any fees when you are in a different country or state. What's more, it is a lot easier to copy and paste data like domains, usernames or error messages in other words details which are sometimes hard to provide to the other side on the telephone. The real-time chat is also a considerably quicker option to contact the web hosting supplier's support crew compared to using a ticketing system. Last, but not least, if some problem requires some more time to be dealt with, you're able to do something different while you wait for assistance on the live chat, therefore you won't waste time - something that's not possible if you're on the telephone.
Live Chat Support in Cloud Web Hosting
As we believe that a great number of issues are easily resolved when you talk to a live person, we provide a live chat service for all our potential and existing clients. Our chat is online every single day and our support agents can assist you with a number of questions and troubles. In case you are not our customer yet, you can learn more about our cloud web hosting packages and the website hosting platform in general in order to be certain that your sites will function efficiently on our servers. If you already have an account and you've got some questions or you have any problems with some of our solutions, you will be able to join us on the live chat and we can provide you with the necessary details or assist you to troubleshoot the issue. You will have to open a trouble ticket for some problems which require more time or the expertise of a sysadmin, but for the majority of basic issues you will receive help right away.
Live Chat Support in Semi-dedicated Servers
Thanks to the live chat support service that we provide with all our Linux semi-dedicated hosting service, you'll be able to get the the right answers for any questions you have or get a lot of issues dealt with right away. The service is accessible each and every day, thus you'll be able to talk to an agent even on holidays and weekends. If you are not sure which package is better for your sites or if our state-of-the-art cloud hosting platform matches some system requirements, you can join our live chat before you purchase anything. In case you are an active customer, you're able to obtain more info about billing issues, account settings along with a variety of common tech issues you may encounter, let's say when you are unable to install an email account in a client on your computer. The live chat can save you plenty of time regardless where you are or when you get in touch with us.