Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance staff is trained to efficiently care for all our Linux cloud web hosting service users’ requests and help inquiries. Through our ticket system, it will be easy to post your inquiry and a support staff fellow member will, no doubt go back to you in only maximum 60 minutes. Basically, practice shows that the regular reply period is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us whenever required. Our team of consultants is going to be on the web for you 24x7x365 to respond to all your inquiries and to fix any concern you will likely have. You will be able to submit a support ticket from your Web Control Panel or send us an email at any time. Moreover, on business days, you can easily ring us or take advantage of the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need help while working on your online projects within the Control Panel, you could always select the Help key and find your query in the variety of posts that will come up. We have also turned almost all posts into movies. The listing of videos will show up if you select the Videos button located on the top right.