Q: What does the website migration service entail? Will my web site be safe?
A: The web site migration service provided by Hepsia.Co is entirely free of cost and involves moving all your website files, databases and emails from your current web hosting provider to your new hosting account with us. We will also revise all the configuration settings necessary for your web sites to be fully functional on our avant–garde cloud hosting platform.Our techs are fully capable of moving any type of website. With years of experience in the industry, they’re well–versed in the inner workings of our cloud hosting platform, our Control Panel and all other widely used Control Panels. For them, moving a custom web application with plenty of custom libraries is as elementary as moving a simple WordPress–based blog.
Q: Web site migration seems like a lot of work. Just how long will it take?
A: While we can’t give you a precise time interval, since there are many variables, among them the size of the web files and databases, the location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will give our best to move your web site within 48h, and in some cases – within 24h (in case the website content is not large).
Q: My personal privacy is important to me. What information do you need?
A: We’ll require the login information for your current hosting provider’s Control Panel as well as the website’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: What about downtime? Will my website be unavailable?
A: Nah. Your site will continue to be reachable online during the migration. Once everything is completed on our end, we will inform you so that you can preview it and check for problems. If everything is okay, all you will need to do is update your domain’s DNS resource records.
Q: Will my current hosting provider need to provide any information/help?
A: No. Apart from your login details for the Control Panel, we will not need anything. We’ll never contact your web hosting provider. They will not know anything about the migration either.
Q: Which hosting platforms do you support?
A: We support all Linux–powered web hosting platforms. Basically, if we can receive access to your Control Panel, we will be able to transfer your site.The only platforms that we don’t support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.