Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • You’ll find almost all the answers to your questions in the user–friendly Help section built into our Web Control Panel. It features a large database with commonly asked questions and comprehensive how–to articles written by our trained technical support staff.

  • Top quality support service

  • Tutorial Video Clips

  • We have compiled a selection of how–to video tutorials that visually explain how to tackle a common issue connected to your Linux cloud web hosting service account. You’ll find the tutorials in the Help Center.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 customer support service with a sixty–minute response time guarantee. A team of skilled technicians will be online for you to respond to all the inquiries that you could possibly have. During off–peak hours, a response will be provided in even less than twenty minutes.