Support and Help Channels
A 60 mins Ticket Answer Warranty
Our group of professionals will try their best to answer to your support requests within up to 1 hour. If, however, the situation you have come across demands the help of the Admin =Department,= we’ll send the ticket to the technician on duty and will post a reply to let you know.
Expert Client Help And Support Service
We deliver 24x7 tech help and support through a super–fast ticketing system included in your Control Panel. You’re able to e mail us whenever you want about any of the software packages that come installed in advance on the virtual server, including the desired Linux OS, the server admin panel and our in–house designed Web Control Panel.
An Intuitive Help Zone
In the Web Control Panel that is available cost–free with your virtual server, you will discover an instructive Help section, that includes everything you need to be informed about when taking care of your websites and programs. We have incorporated a range of how to content articles and video training that show the general web site administration responsibilities in an easy to read form.