A 99.9% Server Uptime
The principal advantage of constructing your very own cloud web hosting system is that you don’t have to worry about compatibility issues – you configure a special set of software tools in such a manner so as to work with a specific set of hardware components. The final outcome is something significantly more stable and reliable, as there are much less potential risks of failure. We have built our cloud hosting platform using proven hardware elements coupled with a significantly tweaked version of SELinux so as to set up a very safe and secure home for your own personal websites.
For this reason, with each of our Linux cloud web hosting service packages we give you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we’ve also set up our own internal network in all our datacenters. Everything is based on premium–quality hardware components furnished by Juniper. On top of that, on each single router, we’ve put a firewall with a complex algorithm in order to sieve all dubious requests.
Because of this, in each of our data center facilities – in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter and in our AU based datacenter, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is valid for all hosting plans in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it is your cash at stake, you can’t feel really secure. That’s the reason why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel pleased with our web hosting service or if you would like to get a bit more powerful hosting solution, like a Linux VPS servers or even a dedicated service – we’ll give you your money back in full, without secret fees or repayment taxes.
24/7 Technical Support
If you happen to operate a hosting firm, your technical support engineers are of vital importance. This is exactly why we’ve cautiously hand–picked a very experienced group of support engineers, each with several years of practice behind his back. With their help, our company offers 24x7 support with all our web hosting plans.
And not just that, we offer a 1–hour response time guarantee. All enquiries are replied to in less than 1 hour and our average support ticket response time is just 20 minutes!