One of the usual reasons to get a server of your own is that you shall have comprehensive control over the software environment and you could install anything you need. This will permit you to run applications that require particular software to be present on the server, which is not possible with a shared hosting server in which you can install software only inside the account, but not on a root level. If you aren't very acquainted with this sort of matters, nonetheless, you may face issues because managing a server of your own is different from managing a conventional shared Internet hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, so our administrators can deal with a variety of tasks that should be carried out or can resolve a variety of issues that you could come across.
Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server solutions we offer and you'll be able to add it either during the signup or anytime after using your billing CP. It features sixty minutes of custom work on your server, so our admins will be able to assist you with software installation or setup. They could also troubleshoot any piece of software that you have already installed in case it does not work correctly, so you will not need to waste time to determine what is wrong because they can aid you in a very quick and qualified way. As this is a one-time upgrade, you can get it only when you need it and if a given task takes a shorter period, the remaining minutes shall be available for the future and won't be reset in the end of the month. This upgrade is beneficial when you cannot do something by yourself or in case you have our Managed Services upgrade, but the half an hour of custom work it provides aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any of the dedicated service we offer at any time that you need it. In the event that you need any custom work from our administrators just after your hosting server is prepared, you could acquire the upgrade during the server signup procedure, or when you need something to be performed later, you can add the upgrade from your billing CP. The Installation & Troubleshooting service offers 60 minutes work from our administrators on your server, so in the event that you face any problems to install a third-party piece of software or some application gives errors and does not work the way it should, our experts will be able to help you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you will be able to see it within the billing area. This upgrade is perfect in case you don't have much experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 minutes custom work it provides.